Hospital Policies

Our Policies Here at Valley Animal Rehabilitation:

Appointment Policy

To allow ample time for all patients and scheduled surgical procedures, we operate primarily by appointment. Emergency cases shall always receive top priority, which is why occasional appointment delay is inevitable. Please realize that we make a sincere attempt to see each client on time. 

For your convenience, drop-off' appointments are available. A 'drop off' means you could bring your pet at the time that works best for you and leave him/her with us for a couple of hours. Usually we will ask you to drop off' sometime in the morning so our doctors can examine the patient in between appointments or at the time purposely reserved for admitted patients. Once the examination is completed, the doctor will call you.


Payment Policy

We require full payment at the time that services are rendered. For your convenience, we accept Visa, MasterCard, American Express, Care Credit, Discover, cash and personal checks.


Patient Arrival Policy

For your protection, and that of others, all dogs must be on a leash and properly controlled while in the waiting area or exam rooms.

All cats must be presented in an appropriate cat carrier or on a leash. 

Locations

Find us on the map

Office Hours

Our Regular Schedule

Montclair Office

Monday:

9:00 am-7:00 pm

Tuesday:

9:00 am-7:00 pm

Wednesday:

9:00 am-7:00 pm

Thursday:

9:00 am-7:00 pm

Friday:

9:00 am-7:00 pm

Saturday:

Closed

Sunday:

Closed

Testimonials

Read What Our Clients Say

  • "Great care of my cat! All the staff were wonderful to deal with and you can tell they really care and love what they do! Thanks for taking care of us!"
    Anonymous